Privacy Policy

At Sasta Khjana, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit or make a purchase on our website https://sastakhjana.online/.

1. Information we collect
When you interact with our website we may collect the following types of information:

Personal information: Name, email address, phone number, billing/shipping address.

Payment information: Credit/debit card details or UPI ID (processed securely by payment gateway).

Order details: Products purchased, order history, transaction details.

Device and usage information: IP address, browser type, location and browsing behaviour.

2. How we use your information
We use your data to:

Process and fulfil your order.

Communicate order status and shipping updates.

Respond to your questions or customer service requests.

Improve our website and user experience.

Send promotional emails or offers (only with your consent).

3. Sharing Information
We do not sell or rent your personal information. We may only share data with trusted third parties in the following cases:

Payment gateways to process transactions.

Delivery partners for order shipments.

No order items are returnable or refundable.

IT or marketing service providers (to help improve our services).

If required by law or to protect our legal rights.

4. Data Security
We take data security seriously and use secure servers, SSL encryption and other industry-standard practices to protect your information.

5. Your Rights
You have the right to:

Access, update or delete your personal information.

Opt-out of promotional communications at any time.

Request a copy of the data we have about you.

6. Cookies
We use cookies to improve your browsing experience. These help us understand user preferences, track orders, and improve website performance. You may disable cookies through your browser setting.

7. Changes to this Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

8. Contact Us
If you have any questions or concerns about this policy, feel free to contact us:

📧 Email: theinfowiz00@gmail.com
📍 Address: India

Thank you for trusting Sasta Khjana!

We are committed to keeping your shopping experience safe and secure.